FAQs - Frequently Asked Questions

General

 

Q: What's included in my registration?

A: Your registration comes with the multitude of perks listed below.

  • Special rates for accommodations onboard participating river cruise ships and at our host hotel, the Hilton Vienna Waterfront
  • The ability to inspect all river cruise ships participating in the Expo
  • Training to help you gain valuable river cruise-selling and destination knowledge through specialized education sessions
  • Sightseeing tours in Vienna organized by the river cruise ships
  • Most meals, including hosted lunches and dinners on ships
  • Connections to the BDMs and VPs of the partnering river cruise brands through our trade show
  • Access to post-Expo river cruise sailings


Q: Can a non-industry guest join me for the Expo?

A: Yes, but there are some important things to know. Non-industry guests are welcome to stay with you onboard the ship you select for your Expo accommodations and join you for a post-Expo sailing. However, non-industry guests are not able to access or attend any of the Expo activities. This includes the Welcome and Closing receptions, General Session, ship inspections, education sessions, supplier trade show, after-parties, and lunch and dinner meals onboard ships. Non-industry guests are able to enjoy breakfast on your ship during the Expo as well as all meals onboard a post-Expo sailing.
 

Q: What is the cancelation policy?

A: The cancelation policy is as follows: 

  • On/Before September 1, 2024: Full refund (minus $50 cancelation fee) 
  • September 2-November 30, 2024: 50% of full registration fee refunded per person 
  • On/After December 1, 2024: No refund   


Q: Where are the different activities taking place?

A: Activities will be spread throughout the river cruise ships and conference center. The trade show and General Session will be held at the conference center, while education sessions and ship inspections will be held on the various ships. Welcome and Closing reception locations will be announced closer to the event. 



Q: Who can I contact if I have questions?

A: Please email meetings@asta.org for all event-related questions. This is the best way to reach us and receive a prompt response from a member of Events staff. This includes requests for assistance with registration.


Q: I would like more information about exhibiting at the River Cruise Expo. Who should I contact?

A: Please email exhibit@asta.org for more information on exhibiting.



Post-Expo Cruises, Education Sessions and Sightseeing Tours

 

Q: How do I register for a post-Expo river cruise?

A: More information on registering for post-Expo river cruises will be available by late summer, including which ships will be offering sailings and their itineraries.


Q: How do I sign up for education sessions and meals?

A: Sign-ups for education sessions and meals onboard ships will open as we get closer to the event. This will be announced in advance through attendee communications and completed in the Attendee Service Center. 


Q: How do I sign up for the city sightseeing tours?

A: Sightseeing tours will be arranged by each river cruise ship for those staying onboard during the Expo. Specific instructions will be provided to you by the river cruise line. For attendees staying at the host hotel or elsewhere for their accommodations, ASTA will attempt to make arrangements for a separate sightseeing tour. More information will be available closer to the event.
 

Q: Can non-industry guests participate in the education sessions, meals and sightseeing tours?

A: Education sessions, meals and sightseeing tours are for registered attendees ONLY. For more details regarding non-industry guests, please refer to the section above. 

Please note: Attendee badges will be scanned for entrance to all Expo activities and functions, including meals. 
 


Information to Help You Pack & Plan

 

Q: Which airport do you recommend flying into?

A: Vienna International Airport.


Q: What is the typical weather like in Vienna in mid-March?

A: The average high-temperature for Vienna in mid-March is 50-54°F, while the average low-temperature is 38-42°F. Pack layers, including a warm coat. The weather is typically partly sunny to overcast during this time of year, with some chance for rain.


Q: What is the dress code?

A: The dress code is business casual for all Expo activities. Casual attire and comfortable walking shoes are encouraged for the city sightseeing tours on the final day.



Q: Where can I learn more about ASTA events?

A: For a list of upcoming ASTA events, click here.

By registering for an ASTA event, attendees agree to the Terms and Conditions set forth by ASTA.


FAQs updated March 14, 2024

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